8 August 2021
QWIC Customer Case: Gender- and neurodiversity through objective candidate evaluations
QWIC is a fast-growing light electric vehicle brand based in Amsterdam, the Netherlands. They develop, manufacture, and sell innovative electric bicycles for urban commuters.
Founded in 2006, QWIC counts 104 team members from all across the globe today. Their ultimate dream: A city without cars.
Challenge: Objective evaluations
In Q4 2020, QWIC started searching for a solution to help them remove bias from their screening and interview process. As a result of only having a resume to evaluate candidates on, but also for the hiring managers to prepare the interview with, QWIC felt their screening was too much directed by biases, rather than objective insights into someone’s strengths and weaknesses. On January 1st 2021, QWIC kicked off with Equalture.
Hiring process with Equalture
How QWIC has integrated Equalture in their hiring process for their hires in Sales, Customer Service, HR/Office, and IT Infrastructure.
STEP 1. TEAM ANALYSIS
QWIC let their teams complete Equalture’s neuroscientific games to reveal strengths, weaknesses, and cultural traits, determining their hiring needs.
STEP 2. GAMIFIED ASSESSMENT
After candidates apply, they all receive an automated email to complete Equalture’s games, assessing their cognitive abilities, personality, and behaviour.
STEP 3. SCREENING + INTERVIEW
Candidates are not only evaluated on their resume, but moreover on their games scores. Also, the hiring managers prepare interviews based on the game scores.
The results: 18 hires in 6 months, of which 46% are female
TEAM: SALES GERMANY
The Sales Germany team has become more flexible, more conscientious, and takes more risks. Problem-solving ability has stayed similar.
TEAM: CUSTOMER SERVICE
The Customer Service team has become more flexible and better at problem-solving. The level of conscientiousness slightly decreased.
The HR/Office team has become slightly more flexible, slightly better at prioritising, and has become significantly better at problem-solving.
TEAM: IT INFRASTRUCTURE
The IT Infrastructure team has become significantly better at prioritising, has become more flexible, and takes more risks.
A word from Sil Bartlema, HR Manager at QWIC
”Equalture is a great tool to debias your hiring practices. It provides us with an objective overview of a candidate’s qualities and behaviour, right at the start of the hiring process. Also, they provide us with LinkedIn info and interview guides for hiring managers, which supports us in making the right selection.”
SIL BARTLEMA, HR MANAGER AT QWIC
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