Understand who'll thrive in your Retail Business with competency-based hiring
Shop managers are customer experts, not recruiters. Let them focus on customers while enabling your candidates showcase their talents—boosting retention and building brand ambassadors.






High turnover. Shop managers burried in recruitment tasks. And unhappy candidates.
This is today’s reality for most Retail Businesses. But it doesn’t have to be like that. We ensure successful Retail Recruitment in 4 steps, with our game-based assessments at the core.
Retail Principle 1 | Soft Skills Matter, Not Hard Skills
Create a Blueprint of the Retail employee who'll thrive in your business
Every retail business is unique, and soft skills outweigh experience.
Use Equalture’s Internal Benchmarking to identify the key competencies of your top-performing retail employees who fit your culture. Existing employees anonymously complete our game-based assessments, revealing the key behavioural & cognitive competencies that characterise your top-performers. These insights, combined with industry benchmarks, create a tailored Competency Profile.
Retail Principle 2 | Candidates Are Your Customers
Gather the insights you need while turning your candidates into brand ambassadors
Assessments shouldn’t feel like a test—Equalture’s game-based approach keeps it quick, fair, and engaging. While you gather the exact insights needed, candidates have fun, get a job preview, and receive instant feedback & personalised tips to make their experience valuable.
Retail Principle 3 | Retail Hiring Is A Volume-Game
Quickly find your best-fitting candidates based on science, without bias
Instantly identify candidates who match your Competency Profile, allowing Shop Managers to focus on the right talent. For lower-fit candidates, our Talent Pooling feature suggests better-matching roles automatically.
Seamlessly integrate Equalture with your favourite chatbots or interview scheduling tools—so Shop Managers only step in when it’s time for the interview.
Retail Principle 4 | Turn Repetitive Hiring Into Predictable Hiring
Track your recent hires to optimise your success predictions
Link your hires’ performance, tenure & more to their competencies and fit score. Equalture’s platform identifies opportunities to refine your Competency Profiles further, ensuring every hiring decision gets better and fairer.
Since you’re hiring for repetitive roles, this approach works perfectly—repeated hiring allows you to gather consistent data, spot trends, and continuously optimise your selection process.