Privacy Policy.

Welcome to the Equalture B.V. (”Equalture”) privacy policy. Equalture B.V. (Equalture) processes personal data through its services and website. Equalture respects your privacy and is committed to protecting your personal data. This privacy policy will inform you how we look after your personal data when you visit our website or use our service to apply for a job (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

Purpose of this privacy policy

This privacy policy aims to give you information on how Equalture collects and processes your personal data through your use of our platform. Whether you are an employee or candidate for employment who has been asked to take an assessment, a representative of one of our clients, or anyone else who has been asked to take an assessment. For simplicity, we will use the term ”Candidate” to cover all these categories.

It is important that you read this privacy policy when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. If you have any questions please contact us. Our contact details are mentioned at the bottom of this privacy policy.

Please note: When processing personal data from Candidates Equalture acts as a processor, unless indicated otherwise. To provide full transparency on the use of our service, we inform Candidates in this privacy policy, even though we are processor. When personal data from your Equalture account has been provided to an employer, this employer will be the responsible party (data controller) for further use of the data during the recruitment procedure and employment, and the inclusion of your data in its own systems. Please also see its privacy statement, and/or contact the relevant employer for more information on how your data is processed.

This privacy policy was last amended on December 19, 2024.

During any processing activities, we stick to the requirements of the applicable data protection legislation. This means we:

Limit our collection of personal data to only the personal data needed for legitimate purposes
Clearly specify our purposes before we process personal data, by using this privacy policy;
First, ask for explicit permission to process your personal data in cases where your permission is required,
Take appropriate security measures to protect your personal data and we demand the same from parties who process personal data on our behalf;
Respect your rights, for example, the right to access, correct, or delete your personal data held by us.

Use of our platform by Candidates

Applicants of our clients

We provide insight to our clients into applicants’ skills, competencies and behavioural characteristics, based on standardised and scientifically based assessments. For this purpose, we process the following personal data:

Name
E-mail address

Assessment results
Telephone number (optional)
City (optional)

We do not make decisions on behalf of our clients as to who will be employed and only provide them with the assessment results which they can use to support them to make that decision.

Employees of our clients

We assist clients in achieving a clear and unbiased understanding of the competencies required for success in a specific role by objectively assessing and quantifying the current competencies within their team. For this purpose, we process the following personal data:

E-mail address
Assessment results
Performance data (optional)
Retention data

This data is not used to assess individual performance and is not accessible at an individual level.

Retain and use data

We may retain and use personal data (as described under ‘Use of our platform by Candidates – Applicants of our clients’) for a period of twelve (12) months, for cases in which Applicants apply to another client within that period, such to prevent a learning effect for Applicants that can distort the quality of our services. We qualify as a data controller for this data processing. This data processing only takes place after the Applicant gives their consent.

Use of anonymised data

We may retain and use personal data (as described under ‘Use of our platform by Candidates’) that has been irreversibly anonymised to create industry benchmarks and improve our service. After anonymisation your personal data is no longer traceable. We have a legitimate interest in doing so. The process of anonymisation will be done in compliance with the GDPR. We qualify as a data controller for the process of anonymisation data processing.

Contact

When you send us an e-mail, fill in the contact form on the website, contact us by telephone, or contact us in any other way, you agree to our terms and conditions of contact (execution of the agreement).

For this purpose, we process the following personal data:

Name
E-mail address
Company name

Telephone number
Any information you provide as part of the content of a message

We store these contact moments with the personal data you provide to carry out the contract and handle your complaint if necessary. We keep this information for as long as necessary for this contact or up to 1 year after we last had contact with you, because we want to make sure we have handled your question or complaint properly.

Third parties

Third parties will only process personal data under the instructions and responsibility of Equalture, and not for their own purposes. The parties are based in the EU.

We only share your data with third parties to the extent permitted by current legislation. We may provide your personal data to third parties when:

We have engaged them to process certain data
We have a legal basis to do so
We are legally obligated to do so (e.g., if the police demand this in case of a suspicion of a crime)

Third parties processing personal data on our behalf or yours:

IT suppliers and service providers
Hosting parties
Cookie service providers
Payment service providers
Marketing companies
Review companies
Partner companies
External parties involved in the application process
Government agencies (e.g., tax authorities, municipalities)

Equalture may provide your personal data to parties located outside the European Economic Area (EEA) to provide those services. Equalture will only do so if there is an appropriate level of protection for the processing of personal data.

Data Security

We take security measures to reduce misuse of and unauthorised access to personal data and are ISO 27001 certified. We take the following measures in particular:

Logical access control, using strong passwords and 2FA;
Physical access control;
Automatic logging of all actions regarding the personal data;
Encryption of digital files containing personal data;
Organisational measures for access control;
Secure network connections via Secure Socket Layer (SSL) or similar technology;
Purpose-related access control;
Controls of authorizations granted;
Tests of the security measures.

Changes to this privacy policy

We reserve the right to modify this policy. We recommend that you review this policy regularly, so that you remain informed of any changes.

Your Legal Rights

You can always contact us if you have any questions regarding our privacy policy. Besides that, you have the following rights regarding your personal data:

Right of access: you have the right to see what kind of personal data we processed about you;
Right of rectification: you have the right to rectify any personal data we have processed about you, if this information is (partially) wrong;
Right to complain: you have the right to file a complaint against the processing of your personal data by us, or against direct marketing;
Right to be forgotten: you can file a request with us to remove any personal data we processed of you.
Right to data portability: if technically possible, you have the right to ask us to transfer your processed personal data to a third party;
Right to restriction of processing: you can file a request with us to (temporarily) restrict the processing of your personal data;
Right to revoke your consent, when we process your data with your consent.

If you exercise any of the rights mentioned above, we will ask you to identify yourself. How this identification will take place, depends on the personal data that is being processed by us.

We will comply with your request within 30 days. This term can be extended if the request is proven to be complex or tied to a specific right. You will be notified about a possible extension of this term.

Complaints

If you think that we are not helping you in the right way or if you are unhappy about the way in which we process your personal data, you have the right to lodge a complaint at the authority. For the Netherlands, this is the Autoriteit Persoonsgegevens.

Contact details

Equalture B.V.
Mauritsweg 35
3012 JT Rotterdam
Netherlands
support@equalture.com