Affect Heuristic/Empathy Gap

Affect Heuristic (also called Empathy Gap) is a mental shortcut that makes us rely on our emotions, rather than concrete information when making decisions.

Post-screening

What is affect heuristic?

Also called Empathy Gap, this is a mental shortcut that makes us rely on our emotions, rather than concrete information when making decisions.

Example situation hiring process.

During an interview, a well-qualified candidate can get overlooked because the interviewer is in a bad mood, which makes them focus on the risks of the potential hire and not their positive potential.

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